Last Updated: [19-09-2026]
At Liftory, we aim to process and deliver your order as smoothly as possible.
Orders are generally processed within [1–3 business days] after successful payment and order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing time may vary depending on product availability and supplier fulfillment requirements.
After dispatch, estimated delivery time is generally:
Metro & major cities: [2–5 business days]
Other locations: [4–8 business days]
Remote locations: [5–10 business days]
These are estimated timelines and are not guaranteed delivery dates.
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
Free shipping may be offered on selected products, locations or order values as specified on the website.
Once your order has been dispatched, tracking information may be shared with you through email, SMS or other available communication channels.
Tracking information may take some time to become active after dispatch.
Delivery may be delayed due to circumstances including:
Weather conditions
Public holidays
Courier service disruptions
Incorrect or incomplete address
Remote delivery locations
High-volume periods
Natural disasters or other circumstances beyond our reasonable control
We will make reasonable efforts to assist you in case of delivery delays.
Customers are responsible for providing accurate shipping information.
If an order has already been dispatched and the address needs to be changed, additional charges or re-shipping requirements may apply depending on the courier and circumstances.
If your package appears visibly damaged at the time of delivery, please contact us as soon as possible.
Where appropriate, please provide photographs or videos of:
Outer packaging
Shipping label
Product packaging
The product and visible damage
This helps us investigate the issue with the relevant delivery partner or supplier.
If you receive an incorrect, incomplete or missing item, contact our support team within [48 hours] of delivery with your order number and supporting photographs/videos.
We will review the issue and provide the appropriate resolution according to our applicable policy.
Our delivery partners may make multiple delivery attempts.
If an order is returned to the sender because of an incorrect address, repeated failed delivery attempts or customer unavailability, additional shipping charges may apply for re-shipment where applicable.
For shipping-related questions:
Email: [navinsingh.socials@gmail.com]
Phone: [+91 6294873674]